FAQs

Lorem ipsum is a pseudo-Latin text used in web design, typography, layout, and printing in place of English to emphasise design elements over content. It's also called placeholder (or filler) text. It's a convenient tool for mock-ups. It helps to outline the visual elements of a document or presentation, eg typography, font, or layout. Lorem ipsum is mostly a part of a Latin text by the classical author and philosopher Cicero.

Lorem ipsum is a pseudo-Latin text used in web design, typography, layout, and printing in place of English to emphasise design elements over content. It's also called placeholder (or filler) text. It's a convenient tool for mock-ups. It helps to outline the visual elements of a document or presentation, eg typography, font, or layout. Lorem ipsum is mostly a part of a Latin text by the classical author and philosopher Cicero.

Lorem ipsum is a pseudo-Latin text used in web design, typography, layout, and printing in place of English to emphasise design elements over content. It's also called placeholder (or filler) text. It's a convenient tool for mock-ups. It helps to outline the visual elements of a document or presentation, eg typography, font, or layout. Lorem ipsum is mostly a part of a Latin text by the classical author and philosopher Cicero.

Lorem ipsum is a pseudo-Latin text used in web design, typography, layout, and printing in place of English to emphasise design elements over content. It's also called placeholder (or filler) text. It's a convenient tool for mock-ups. It helps to outline the visual elements of a document or presentation, eg typography, font, or layout. Lorem ipsum is mostly a part of a Latin text by the classical author and philosopher Cicero.

Litmee returns and exchange policy is hassle-free and simple. You need to return/exchange a product within 15 days

• Only size exchange is available.
• Only for limited pincodes.
• Our delivery agent will deliver the new item and simultaneously pick up the original item from you.
• Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Briefs, Panties, Stick-On Bras, pasties and some accessories.
• Products that are sold as packs cannot be returned as individual items.
• In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
• Gift cards are non-returnable.
• Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.

There are two ways to return the product to us:

• Pick up: In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.
• Self-Ship: If we don't offer a pick up at your location, we request you to self-ship the product to us. In such cases, we will credit 100 zCoins in your account in lieu of the shipping costs.

In case of any more questions, please Contact Us.

Step 1

PACK PRODUCTS

Ensure the products are unworn, unwashed with the original brand tags and packaging intact. Put the product with its original packaging in a box.

Step 2

SEAL BOX

Seal the box. This step is important to ensure that the courier partner does not open/ tamper with the contents of the box.

Step 3

HANDOVER TO COURIER & RECEIVE YOUR EXCHANGED PRODUCT

If your pincode has reverse pickup facility, a courier person will come to your doorstep once the return/exchange process is initiated.
In case of Return, handover the packed box to the courier person for return. You will receive the refund in the form of zCoins once we have received the package in our warehouse.
In case of Exchange, handover the packed box to the courier person & you will receive your exchanged product at the same time.

You can also self-ship your products.